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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store sent the clock quickly, delivery to the Chelyabinsk region. Two weeks. The clock liked, nothing superfluous, but for some reason it does not charge up to 100% per 99% charge stops. The watch strap is very comfortable, they are not felt at all on the hand.
Product arrived fast, well packed and as described
The watch is good, simple, the purchase is satisfied. The green color is very dim sometimes even looks like Gray.
Excellent product.
Come quickly. Very pleased. I advise you to take a protective glass. Squeak vile, from iPhone do not adjust by human notification. They squeak at everything, although in the settings only a couple of applications.
Very fast shipment. The first parcel that came within 7 days from aliexpress to my location. Nice watch, I like its minimalistic design. If only it had vibro, would be the perfect cheap smart watch for me.
Long expected to be sent: paid on 28.08.2020 the store sent the goods 18.09.2020 I dare to assume that due to pre-order. The parcel was 25 days, packed in an air bag, the box is intact, the commodity appearance is preserved.
The clock came 17 days before Novosibirsk. Excellent quality, everything works!
Very good product corresponds to the description I recommend
No vibro, long issued the order, but it came before the declared time